Team One responds to the abduction of Peggi Walsh (Sarah Manninen), a young nurse taken by a man (Chad Donella) at knifepoint. With time running out, the team finds the killer's brother (Andrew Francis) and must convince him to unlock the secret of his tragic past to save Peggi's life. Also, Ed is required to hear from the mother of the teenager that died in "Broken Peace" to hear her take on the situation. The mother forgives Ed and says its his job, but Ed cannot take it and walks away.
Goof: The explosion that was in the room, anyone in the doorway would have gotten seriously injured, despite that no one was.
- Hugh Dillon as Ed Lane
- Amy Jo Johnson as Julianna 'Jules' Callaghan
- David Paetkau as Sam Braddock
- Sergio Di Zio as Mike 'Spike' Scarlatti
- Olunike Adeliyi as Leah Kerns
- Enrico Colantoni as Gregory 'Greg' Parker